We're confident you'll love U2ME™. If you're not completely satisfied, we'll give you a full refund. No questions asked.
Email support@getu2me.com within 30 days of your purchase. Include your order number or the email used to place your order.
We'll verify your purchase and process your refund within 2-3 business days. The full amount will be returned to your original payment method.
Your QR code will be deactivated after the refund. If anyone scans it, they'll see a message that the U2ME™ Code is no longer active.
💚 No need to return physical U2ME™ Codes — keep them or recycle them!
No! We don't require you to return physical U2ME™ Codes. Once refunded, your QR code is deactivated, so the U2ME™ Codes won't function anymore.
We process refunds within 2-3 business days. Depending on your bank or credit card company, it may take an additional 3-5 business days to appear on your statement.
Our guarantee still applies! Even if your U2ME™ Code helped recover a lost item, you can still request a refund within 30 days if you're not satisfied with the service.
Our 30-day guarantee has a firm deadline, but we're reasonable people. If you have extenuating circumstances, reach out and we'll do our best to help.
They'll see a friendly message that the U2ME™ Code is no longer active, along with information about U2ME™ in case they'd like to protect their own belongings.
Try U2ME™ risk-free with our 30-day money-back guarantee.
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