Last updated: May 30, 2026
Found It Safe LLC ("we," "us," or "our") operates the U2ME™ service at getu2me.com. U2ME™ is a lost-item recovery service that uses QR codes to connect finders of lost items with their owners.
Our registered address is: 2313 Highland Avenue, Falls Church, VA 22046, USA. You can reach us at support@getu2me.com.
We collect information in the following ways:
Information you provide directly:
Information collected automatically:
Payment information: We use Stripe to process payments. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles all payment data under their own privacy policy and PCI-DSS compliance.
We do not sell your personal information to third parties. We do not use your information for advertising targeting on third-party platforms.
We share your information only with the service providers necessary to operate U2ME™:
Each of these providers processes your data only as necessary to perform their service and is bound by their own privacy policies and data processing agreements.
When someone scans a U2ME™ QR code, we collect their approximate GPS location and the timestamp of the scan. This information is shared with the item's registered owner as part of the recovery notification.
The finder's identity is not collected. We do not require finders to create an account, provide their name, or share any personal information beyond what their device's location services provide.
Importantly, the owner's personal contact information (phone number, email, address) is never shown to the finder. The notification system acts as an intermediary — the owner is notified, but the finder cannot contact the owner directly through the system.
By providing your phone number during checkout and completing your order, you consent to receive transactional SMS messages from U2ME™. These messages include:
You can opt out of SMS notifications at any time by replying STOP to any message. Reply HELP for assistance. Message and data rates may apply depending on your carrier.
We do not send marketing or promotional SMS messages without your explicit consent.
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymized data about page visits, session duration, and referral sources. This data does not identify you personally.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We do not use advertising cookies or sell cookie data to third parties.
We retain your order and contact information for as long as your U2ME™ codes are active, plus a reasonable period afterward for support and legal purposes (typically 3 years). QR code scan logs are retained for 2 years.
Support ticket data is retained for 2 years. You may request deletion of your data at any time (see Your Rights below).
You have the right to:
To exercise any of these rights, email us at support@getu2me.com. We will respond within 30 days.
If you are a resident of California, Virginia, or another state with specific consumer privacy laws, additional rights may apply. Contact us for details.
We use industry-standard security measures including HTTPS encryption, Firebase security rules, and Stripe's PCI-compliant payment processing. We do not store payment card data on our servers.
While we take reasonable precautions, no internet transmission is 100% secure. If you believe your account has been compromised, contact us immediately at support@getu2me.com.
U2ME™ is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated via email to registered customers.
Your continued use of U2ME™ after any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us: